Customer Support

Shipping and Delivery

1-A) SEAFOOD WILL BE DELIVERED NEXT DAY ON ALL NON LOCAL ORDERS PLACED BY 2PM EST WEDNESDAY THRU FRIDAY BASED ON PRODUCT AVAILABILITY @ TIME OF ORDER. And Orders must be Prepaid.

1-B) we do not offer Sunday delivery ,so all Saturday orders will be shipped on the following Monday .

1-C) local orders includes Uber Eats, Doordash, and Grubhub and we do local deliveries within a 10 mile radius of our Retail Store and orders  must have been prepaid.

1-D) Orders can be pre-ordered and set aside for Customer to Pickup at our retail store within hours of operation please allow 30 minutes to prepare the order and all orders must be prepaid prior to packing and set aside for pickup.

Returns & Exchanges

2-A) Please Contact our Customer Service Team Via E-Mail@ rey@southeastseafooddist.com

2-B) Please hang on to the product and packaging as our Customer Service Team may Request Clear Photos to process a Replacement.

2-C) Please  we do not accept Returns.

SOUTHEAST SEAFOOD DISTRIBUTOR INC. CUSTOMER SUPPORT

We partner directly with our trusted, reputable fisherman around the  globe to source the absolute highest caliber Seafood. From the time of harvest, to when is cut, packed and delivered to your door.

Orders must be placed on our website and pre-paid prior to the order being packed , all orders must be picked up prior to End of closing if any issues you can notify us by calling 813-284-5006 or send us a text @ 813-678-7955 or an E-mail at rey@southeastseafooddist.com

Walk-ins are welcomed at our store located at 8502 N ARMENIA AVE Suite 3C Tampa, FL 33604

Open Wednesday thru Saturday  from 10:00 AM to 6:30PM EST.

All Seafood should be stored Frozen until you are ready to Thawed out and ready to prepare it.

Once thawed and prepared, you should be cooking that same Day or within 24 hours.

What is the best practice of Thawing frozen seafood? You can find multiple  answers to this question online, but we recommend defrosting your fish under refrigeration. Most seafood will thaw completely within 12-24 hors under refrigeration.

Once your fish is thawed, drain any excess liquid, pat it dry with a paper towel, and cook right away.

Avoid any cross contamination by thawing your fish in a separate container.

Unfortunately once an order has been placed, a coupon code cannot be applied retroactively. This coupon code must be applied at checkout. All orders are final once placed.

FREE shipping on all orders over $150.00, a $30.00 shipping charge fee on orders under $150.00. Our shipping charge is calculated to cover the cost of the shipping and charges may vary based on the order weight.

We are proud to offer Next-Day Delivery with no order minimums.